Brilliant Customer Service!

“The team you have managing all of our queries and requests have been fantastic. Very professional and quick to come back to us on all matters. And an a pleasure to deal with at all times”

“What Smiths achieved in such challenging conditions and in such a short timeframe was outstanding”

“The team at Smiths have done a brilliant job, respected the site and a nice group of lads to deal with. I am grateful to everyone involved – Thank you”

“Our remediation project carried out at Gloucester Quays in 2018 has recently won a 2019 Brownfield Briefing Award for best re-use of materials, which was great news – we wanted to say many thanks for all of Smiths’ work in providing demolition, operated plant, waste disposal and aggregate supplies to support the successful completion of this challenging project”

“Smiths were the chosen contractor again at this year’s Moreton Show for our refuse requirements. There were 20,000 plus visitors at the event but you would not know this looking at how efficiently the rubbish was managed. In addition to providing a great service, the fact that none of our event waste ends up in landfill is also a big bonus”

“The Smiths team provided the waste management services for 2019’s BMAD festival. We were incredibly impressed with the teams pre-planning and communication and on site they were dedicated, hard working and thorough. We look forward to working with them again”

“We recently switched our waste collections over to Smiths. Since switching, Smiths have collected exactly as agreed, without fail. The team are friendly, helpful and efficient too, and will adapt collections where possible to meet our needs. Overall Smiths provide good value”

“I couldn’t recommend Smiths highly enough. They are a pleasure to deal with and seriously professional giving outstanding results at decent value”

“We had a visit from our group safety inspector on site and achieved another excellent score. I just wanted to say thank you your team’s efforts to date.”

“Smiths Event Waste Management were proactive by circulating throughout the picnic areas constantly removing rubbish as it was dropped. On Saturday the team must have worked through the night clearing rubbish as the area was extremely tidy for the next day’s events.”

“I would highly recommend Smiths to any event or person. They are a fantastic team of people who thrive off of doing a fab job. They managed to keep Chatsworth Horse Trials clean at all times and were a lovely friendly bunch. Many thanks to all at Smiths”

“The Cancer Research UK Race for Life at the Dudley went really well and the service provided was excellent. I’ve never had an event site so tidy”

“Thank you for the work carried out this week. The Smiths team worked well and they were very helpful, it was a pleasure to work with such a good crew”

“We have been working with Smiths for seven years and as the event has grown so has the need for efficient and reliable waste management. Smiths have provided that service impeccably, are very easy to deal with. Smiths will always be our first choice for waste management”

“Just wanted to thank you and your team for the service I have received during the Bristol Nightingale Hospital project. It goes without saying if you guys had not performed as you did there is no way the result would have been the same.

I would happily and highly recommend Smiths to any prospective clients”

“Our visitors were heard to comment that they were amazed how clean the showground was with no litter to be found! Well done Team Smiths!”

“I was extremely impressed when Smiths started to work with us 3 years ago. The service was excellent from the start and continues to be so today. Thank you for your superb service. I would have no hesitation to recommend Smiths as the first choice for any event organiser”

“I would like to take this opportunity to thank Smiths for their co-operation with this project. Our thanks to all your employees who have worked on this project and have helped Barnwood Construction in producing a first class facility for Triumph”

“The team on site were all lovely who worked all weekend and even on a Sunday! Loved the bins themselves, lighter weight being plastic not metal so made my life easier moving them about the site. We will definitely be using these guys yearly now!”

“The service from Smiths was as always well executed and this year seemed even more slick, with good communication between us throughout the weekend. The pace of clearance from the Smiths team kept ahead of the rate at which rubbish was being generated. We are very pleased.”

“Thank you for the amazing customer service I received during my recent skip hire.

I also want to extend a special thank you to the skip delivery driver, outstanding service, really went above and beyond to deliver the skip safely and expertly. This experience has cemented my views about Smiths as a company and I always recommend them due to the continued great service I have received.”

“We have been working with you for many years now & wouldn’t even consider looking elsewhere after the amazing job that Adam & the team did again this year at USK Show. Our showground looked spotless all day & this is down to your hard work. Thank you for you continued support.”

“Overall, a superb and professional service from you. Each driver was courteous, considerate of our property when entering and exciting, but had enough good humour to make encountering and engaging with them enjoyable and memorable.”

“Smiths of Gloucester are our tried and trusted refuse partner at the GT Bicycles Malverns Classic, the UK’s biggest mountain bike festival! We have used Smiths since we started back in 2018 and highly recommend them due to the fantastic personal service that we receive from Adam and his team as well as the very competitive pricing.”

“Smiths Waste are my favourite contractor for Lakefest music festival @ Eastnor Castle. We are renowned for a spotless arena, clean bins and handing the Deer Park back exactly as we find it.  In fact we don’t even give them a radio anymore as we know the job just gets done!”

“Thank you so much to team Smiths for yet another brilliant job done by you all!”

“From start to finish the team were professional, worked exceptionally hard and kept the site spotless – no other provider has ever come close!  We are delighted to have changed suppliers to Smith’s this year and look forward to a working partnership for years to come”.

“As new customers to your company, we were mightily impressed with the service you provided for us at our site thank you!”

“Just a quick note to pass on my thanks to your team that you’ve had working at Malvern Theatres. They have been great, courteous to members of the public. It’s been a pleasure to have them around and are a credit to your company.”

“The service you have provided to us has been excellent. Smiths skips have been extremely professional, the drivers are very polite and have helped us out of a few tight spots which has enabled our very tight schedule to finish on time. Overall, the service has been brilliant and we have no hesitation in using your company on further projects around the country.”

“The Trade Waste Department at Smith’s Gloucester are one of my favourite suppliers to deal with.

Always friendly, efficient and helpful as well as providing consistently competitive pricing, I can’t recommend them highly enough!”

“We have worked with Smiths for a number of years now and have nothing but efficient and professional service.  We would have no hesitation in recommending them for events.”

“Smiths provided an excellent waste management service during the festival, keeping the site clean throughout and bins emptied regularly. The site was left clean, litter-free and tidy afterwards, so all in all a 5* service.”

“After a successful Science Festival in Cheltenham, we wanted to say a huge thank you for being an integral part of how the festival came together to make an enjoyable experience for so many visitors.

We look forward to working with you again for future projects.”