Senior Hire Desk Administrator

Smith’s (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smith’s (Gloucester) Ltd has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. At Smiths we pride ourselves on our ethics of reliability and hard work which enables us to deliver a wide range of services that we can all be proud of. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations

We are currently recruiting for a full time Senior Hire Desk Administrator based at our Head Office in Eastington, near Gloucester.

You will be working in the extremely busy Plant Office where no two days will be the same. The role requires high levels of attention to detail and the ability to spot the unusual and act upon it. You will also need to be highly organised and productive.

Working as part of a lively team, you will need to be a good team player, have excellent communication skills plus the ability to manage your own time effectively to achieve tasks to tight deadlines. Plant hire experience is essential.

The role requires someone with excellent computer and data entry skills to navigate standard MS Office packages as well as finance and other bespoke packages and systems.

Responsibilities and Duties

The main responsibilities associated with the position are as follows:

  • Respond to phone calls and enquiries
  • Prepare and issue quotes to external and internal customers for plant hire
  • Book company equipment and operators following company process and procedure
  • Schedule on and off hire works
  • Book hires with contracted third parties
  • Update and maintain forward booking schedule
  • Reconciliation of location of plant onsite or on hire
  • Scheduling equipment servicing with in house workshop and external servicing teams
  • Reporting breakdowns, liaising with the workshop and support where required
  • Deal with a variety of visitors to the office including drivers, operators, third parties and colleagues from other departments
  • Investigate issues and see them through to successful conclusion
  • Produce internal and external invoices for the department (during colleague’s holiday)
  • Manage purchase ledger for the department
  • Liaison with the Finance department
  • Maintain and update records to ensure compliance to industry and company requirements
  • Filing and general administration


  • Workplace Pension Scheme
  • Life Assurance Scheme
  • Free on-site Parking
  • Corporate gym membership discount
  • Staff discount on skip hire
  • Family-run business
  • Progression opportunities
  • Commitment from employers to continued learning and development
  • Access to mental health support

Closing Date:

June 30, 2022


Please complete the form below to apply for this role.

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