Apply for Administrator - Waste Collections

This role is a full-time temporary job to cover maternity leave. However, there is the option on being a permanent role for the right candidate. Company Overview Smith's (Gloucester) Ltd is a family run company owned and run by the Smith family since 1982. Offering a wide range of services the company has grown to one of the largest Construction and Waste Management companies in the South-West. Employing in the region of 500 people across Gloucestershire and South-Wales we are looking for someone to join our administration team in our Tewkesbury depot. Job role We require a Trade Waste administrator on a temp to perm basis to join our team of 3 to assist with bookings, taking calls, resolving queries and liaising with the operations department. The Successful Candidate
  • The successful candidate must have excellent customer service skills as we pride ourselves on our high level of customer service.
  • You must have the ability to work efficiently and multi task
  • You must be able to work through a query and reach and end resolution
  • Enjoy working in a busy work environment
  • Knowledge of waste management and or trade waste is not essential but would be beneficial
Job responsibilities Provide administration assistance to all direct sales personnel when required
  • Work closely with the Sales team and the Administration team to ensure quality customer service requirements are met
  • Preparing reports as required for the Trade Waste Team Leader and Sales team
  • Carry out the administration required for customer notification of any price increases and service variations
  • Process new accounts, sites and agreements to the system
  • Make service amendments as and when requested by the customer or subcontractor
  • Look into and resolve service disputes
  • Deal with invoice queries and requests for credits as delegated and prior to authorisation by the Trade Waste Team Leader
  • Receive and direct appropriately, incoming phone calls and emails for the ordering and supply of services
Benefits
  • Pension scheme
  • Life assurance scheme (2 x salary)
  • Complementary tea and coffee
  • Free onsite parking
  • Staff discount on Skip Hire
  • Corporate gym membership discount
  • Support of a friendly and knowledgeable team
  • 28 days holiday including bank holidays
  • Eye test allowance
Job Types: Full-time, Temporary
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