What our customers say
Trade Waste Customer
“We recently switched our waste collections over to Smiths, having been let down numerous times by our previous contractor (one of the UK’s leading waste management companies). Since switching, Smiths have collected exactly as agreed, without fail. The communication of changes in collection dates around Christmas and the New Year was much appreciated and helped us manage our operations effectively at a very busy trading period. The team at their Cardiff office are friendly, helpful and efficient too, and will adapt collections where possible to meet our needs. Overall Smiths provide good value”
David, Trade Waste customer, Feb 2019
“Waste was a massive stress for us as festival organisers. We tried for a few years to manage the bin provision and refuse disposal ourselves to save money. We started using Smiths and it became clear these guys were experts. We now outsource all of site tidying and clean up to Smiths and it was the best thing we ever did. We have no worries and no hassle – we have an extremely clean festival using Smiths experience. Meaning we can focus on making our customers happy and concentrate on running a safe and fun event. I couldn’t recommend Smiths highly enough. They are a pleasure to deal with and seriously professional giving outstanding results at decent value.”
Lee Martin, LakeFest, August 2017
Speller Metcalfe at Cathedral Square, Worcester
“I would just like to take this opportunity to thank all of you at Smiths for your efforts on this project. I know it has been a difficult one at times but I can honestly say you have performed exceptionally in all aspects and have been a pleasure to work with over the past 2 years.”
Mark Eaton, Managing Quantity Surveyor
Willmott Dixon Construction
“We had a visit from our group safety inspector on site and achieved another excellent score. I just wanted to say thank you your team’s efforts to date. Our regional health and safety manager was also on site this morning and was very complimentary about the progress being made and the quality of the supervision on site.”
Dan Pascoe, Assistant Building Manager
Marlow Town Regatta 2017
” Smiths Event Waste Management were proactive by circulating throughout the picnic areas constantly removing rubbish as it was dropped. On Saturday the team must have worked through the night clearing rubbish from the individual picnic pitches as the area was extremely tidy for the next day’s events in the arena. In addition the regatta committee were told by one or two visitors what a good job was done.”
Julian Coster, Event Organiser
Chatsworth Horse Trials May 2017
I would highly recommend Smiths to any event or person. They are a fantastic team of people who thrive off of doing a fab job. They managed to keep Chatsworth Horse Trials clean at all times and were a lovely friendly bunch. Many thanks to all at Smiths.
Weighbridge Operator, Landfill Site
I am the weighbridge operator at the landfill site that you have been tipping at. We have had a few of your drivers coming in over the past couple of weeks, bringing waste in on behalf of another customer. I just wanted to let you know that your drivers are a credit to you. They are polite and dealt with our landfill with ease. Whilst other artics can struggle to get to the top of the site on some occasions the majority of your drivers did it with ease on most visits and soon became the operator’s favourite drivers.
Caravan and Camping Club, Three Counties Showground
We were very grateful for the service provided by you and your team. Even the campers did not moan about the dust cart at 07.00hrs in the morning.
All the way through the event your employees were very helpful and courteous even down to the last sunday on our temp holiday site. Your team pulled in and collected the last three bins so that meant that I could come home a day early.
Again many thanks and look forward to doing business with you in the future.
I would just like to thank you for the excellent work your team did in completing the recent construction project.
Simon, Mark and Owen lead the project extremely efficiently and were in constant communications with ourselves throughout.
Thanks for such a professional approach and importantly delivering the construction phase to plan!
Operations plan on moving back into the area on 4th July, once we’re back in we’d like to invite the team back to see the finished layout if you’re interested.
Stroud Brewery 10th Birthday Festival
“Smiths events waste service was simple to organise, great service and value. All adds to making a great event.”
Greg Pilley, Managing Director.
Cancer Research UK
“I wanted to say a massive thank you to your event operative, he was an absolute star. The event site was spotless and nothing was too much trouble. I had to beg him to stop litter picking in the pouring rain!
We will definitely be booking you again for next year.”
Emily Thompson, Senior Area Events Manager.
“I would like to take this opportunity to thank Smiths for their co-operation with this project and in particular Tim who has been a credit to your company. Our thanks to all your employees who have worked on this project and have helped Barnwood Construction in producing a first class facility for Triumph.”
“We would just like to thank you for exceptional service by your driver. We found ourselves in a situation where we had to clear a yard down a narrow lane. I was very unsure that it would be possible with a grab at all. You sent out your representative who agreed it was a nightmare but was confident that your driver could do it!
Wednesday morning your driver turned up, he had to back into the site and you could see by his face that this wasn’t going to be the easiest job! Access was poor, visibility poor, the product varied and difficult to grab and all the surrounding masonry would easily be damaged if dealt the slightest blow with that big swinging grab. I gave him two demands 1) No property damage and 2)Clear by today!
Your driver’s skills were impressive, his manner was always helpful and he achieved his objective in style!
I’ve been in this game a long time and I almost now expect failure on a difficult job like this, so thank you to the driver and the Smiths team for proving me wrong!”
Western Power Distribution
Can you pass on my thanks to the driver as he did a sterling job!
Gary Bevan, Technician
“I would like to take this opportunity to thank everyone involved in last week’s madness on a very successful outcome.
I have met with the client this morning who was very complimentary about everyone that worked over the last two weekend and week to complete around about 90% of the works that we had only anticipated would be about 75% complete.
I would like you to express this appreciation to all operative that participated in the works.”
Pat Gorin, Contract Manager
J.M & R Powell
“I would like to take this opportunity to say how great the service has been both by the collection team and also your office staff who have always been incredibly helpful and informative.”Ruth Powell
Kier Construction Western & Wales
“I would like to extend a special thanks to Smiths for your commitment and professionalism shown on this contract, your company has been the longest standing contractor working with Kier on this project so has had to adapt to many situations and requests that would be seen as ‘over the top’.
Your site team has dealt with these issues and requests extremely well and I would ask that you pass on this thanks to everyone at Smiths who has played a part on this very challenging project.
I sincerely hope that we get to work with each other again, no doubt on a more ‘normal’ project!”Simon Clark, Senior Project Manager
Turner & Townsend Project Management
“Smith’s have done an outstanding job in completing the aspects of the works ahead of schedule.”David Fairbrother, Director
Waste Construction Ltd
“We would like to thank you for your excellent work on site, and look forward to the same service on the next works package we need completed!”David Norman, Site Manager
The Festival 2015, Cheltenham Racecourse
“Now the dust has settled I would just like to pass on my thanks to you and your team for a great 2015 Gold Cup. I know we had our challenges with the new site layout but we all got there in the end. Thank you!”Tim Partridge, Operations Coordinator
Cotswold Canal Trust
“Thank you for the work carried out this week the team worked well and they were very helpful, it was a pleasure to work with such a good crew.”Cotswold Canal Trust
Cancer Research UK
“Everything went really well at the Dudley Race for Life and the service provided was excellent. I’ve never had an event site so tidy.”Tracey Duffy, Area Event Manager
Rounders Event – Meningitus Trust
“A big thank you to Nick Grove and Smiths Gloucester Ltd for providing the wheelie bins for the day. Nick has been organising this for years now and we couldn’t do without his help, you wouldn’t believe how much rubbish the day creates.”Rounders Event - Meningitus Trust
CLA Game Fair 2015
“Smiths (Gloucester) Ltd are very much part of the operations team at the CLA Game Fair. The work ethic adopted by the Smiths team is one of relentless hard work, not stopping until the site is clear and tidy of any waste. When you very rarely hear a call out on the radio for litter to be collected or bins to be emptied you know it is a clear indication of the fact your waste and litter picking team are on top of their game. The equipment is clean and well maintained and the team are hard working and cheerful – a pleasure to work with. Thank you once again for a job well done.”Liz Haynes, Head of Operations
PVS Events Ltd
“I have been in the events industry for 20+ years and have employed various companies for site cleansing at my events. I was extremely impressed when Smiths started to work with us 3 years ago. The service was excellent from the start and continues to be so today. Your staff, without exception, are the nicest, most hard working group of people I have met. I can stage events at prestigious locations in the confidence that not only will the site be kept clean & tidy throughout the event but I know I can hand back a site to the landowner in the best possible condition . Thank you for your superb service I would certainly have no hesitation to recommend Smiths as the first choice for any event organiser.”
Mountain BikePVS Events Ltd
Gatcombe and Thunder Run
Frampton Country Fair 2015
“We have been working with Smiths for seven years and as the event has grown so has the need for efficient and reliable waste management. Smiths have provided that service impeccably, are very easy to deal with, their team works relentlessly throughout the day and well into the evening afterwards. We are committed to using as many local companies as we can and Smiths will always be our first choice for waste management.”Frampton Country Fair 2015